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Shipping

Shipping policy

We currently post our items all over the UK including northern Ireland.

We aim to get your orders to you within 7 working days. However during busy periods please allow up to 10 working days. On the rare occasion the are sometimes incidents with delivery services. If this incident occurs and you're order hasn't arrived, please wait until 14 working days before contacting us. 

Shipping rates are as follows;

UK -

£3.99 standard shipping (under 2kg)

£5.99 standard shipping (over 2kg)

FREE DELIVERY ON ALL FURNITURE ITEMS!

Northern Ireland - 

Items are charged the same rate as UK but please note on a few items there may be a charge of £7.60 standard shipping.  Please ask prior to purchasing so we can advise.

 

Weights of products will be automatically calculated upon checkout. 

Handmade Shipping (Including Bath & Body Products)

As our handmade range is personally created for each person by our amazing UK crafters, the delivery time of these will take a little longer to make up your special item. For all handmade products please allow up to 7-10 working days to receive them. However again, during busier posting periods, please allow extra time for them to arrive. 

Things to be aware of

An order confirmation email will be sent to you after your order has been processed and a separate email will be sent to notify you of your order being dispatched.

We do not include tracking numbers with our parcels as we try to provide the cheapest delivery options to our customers. We will get proof of posting on all Derived Home Decor product orders that we personally ship ourselves. However as our handmade items are shipped from multiple suppliers we do not possess the postage receipts ourselves. But these can usually be acquired from our suppliers if asked for.

Please note - There will be no paper receipt inside your order - we are committed to caring for the environment so are trying to reduce our usage. Please email us if you would specifically like a paper copy of your order details.

Your order may arrive in recycled packaging, as we try to reuse boxes from our suppliers. This is a great way of reducing our waste and keeping P&P costs lower for you.